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APRIL WALKER / CYBERSECURITY & TECHNICAL PROGRAMS

Turning technical complexity
into meaningful progress.

I connect people, processes, and technology to build practical security solutions—and learning experiences that put them to work.

Explore my work
Technical program leadershipSecurity operationsHands-on learningGitHub

01 / SELECTED WORK

Built with purpose.

A closer look at the programs,
systems, and experiences I’m building.

FEATURED PROJECT / CYBERSECURITY + PRODUCT

ECA Cyber Range

Connecting guided security investigations with hands-on practice in a real SIEM environment.

  • CrowdStrike
  • Supabase
  • Interactive HTML
LEARNING WORKSPACEIn development
ECA Cyber Range learning overview showing guided foundations, Falcon walkthroughs, independent projects, and a qualification for the fictional Ellington Health Systems client
Learning overview · Guest previewView full image
02 SECURITY OPERATIONS

Splunk Baseline Assessment

Making environment health, configuration gaps, and remediation work easier to understand and act on.

  • Splunk
  • Gap analysis
  • Documentation
03 TECHNICAL PROGRAMS

TPM Training Program

Translating technical program management into approachable lessons, practical scenarios, and supporting resources.

  • Curriculum design
  • Program delivery
04 IT SUPPORT + LEARNING DESIGN · IN DEVELOPMENT

Support Lab

Turning everyday IT support work into interactive lessons and realistic troubleshooting practice.

  • Desktop support
  • Active Directory
  • Interactive simulations
Support Lab learning overview with its 15-module IT support pathway and fictional Cedar Valley Services case
Interactive pilot · Learning overview View full image

More of the process, documentation, and ongoing work lives on my GitHub

02 / THE PERSON BEHIND THE WORK

Technical curiosity. People-first execution.

April Walker smiling, wearing a black blazer and lavender top
April WalkerCybersecurity professional & technical program leader

I enjoy making complex work feel manageable.

My experience spans IT support, cybersecurity, operations, and technical program management. That mix shapes how I work: understand the problem, bring the right people together, and turn the next step into something clear and actionable.

At Ellington Cyber Academy, a cybersecurity education startup, I lead technical program work across the cyber range and training initiatives. My role spans delivery, hands-on implementation, learning design, and team operations. I also work in healthcare IT support, where troubleshooting, documentation, and reliable systems matter every day.

I’m especially interested in security tooling, identity and access, and automation that makes teams more effective.

Connect on LinkedIn

03 / EXPERIENCE & FOUNDATIONS

A practical perspective.

ELLINGTON CYBER ACADEMY · CYBERSECURITY EDUCATION STARTUP

Lead Technical Program Manager

Lead technical program delivery across a growing cybersecurity training organization, with responsibilities spanning team coordination, product development, security operations, and curriculum.

  • Coordinate work across approximately 40 active program members, connecting analysts, engineers, and TPMs with priorities, ownership, and follow-through.
  • Manage Jira workflows, ticket assignment, backlog reviews, dashboards, and status reporting to track delivery, surface blockers, and organize remediation work.
  • Develop the ECA Cyber Range learning experience, including interactive HTML simulations, knowledge checks, independent projects, and qualification activities; integrate Supabase authentication and progress tracking.
  • Coordinate CrowdStrike Next-Gen SIEM training-data ingestion and configure the static-data connector and parser to support guided investigations.
  • Create Splunk assessment resources, including a 16-check baseline SOP, gap-reporting templates, and an audit and functionality dashboard.
  • Co-develop a self-paced TPM training program and translate technical workflows into lessons, practical scenarios, documentation, and team handoffs.

Tools & focus: Jira · Confluence · Splunk · CrowdStrike · AWS · Supabase · HTML

HEALTHCARE IT · GOVERNMENT CONTRACT SUPPORT

IT Support Specialist II

Provide hands-on endpoint and user support for a Defense Health Agency clinic at Little Rock Air Force Base.

  • Image and deploy 50+ devices, configure Dell BIOS settings, and verify network connectivity, drivers, applications, and readiness for users.
  • Administer Active Directory group membership and role-based access; support employee out-processing and device lifecycle tasks.
  • Troubleshoot workstation hardware, BIOS and storage issues, LAN connections, printers, and smart-card access.
  • Support clinical users with Citrix Workspace, PowerChart, and RevCycle; document incidents and service work in ServiceNow.

Tools & focus: Active Directory · MECM · ServiceNow · Citrix · Windows · Dell

EARLIER EXPERIENCE · OPERATIONS & ADMINISTRATION

A foundation in people and process

Experience in Amazon fulfillment operations and school administration built the communication, organization, and service skills I bring to technical delivery.

  • Amazon: Progressed from Ship Dock work to Operations Support Specialist, building experience in a fast-paced operational environment.
  • Registrar / Office Manager: Supported school administration, records, and day-to-day office coordination.

04 / LET’S CONNECT

Good work starts with
a conversation.

Interested in cybersecurity, technical programs,
or building better learning experiences? Let’s talk.

Get in touch
LinkedIn GitHub